Phillip C
MCLEANSVILLE, NC | 2013 Chevrolet 1500 SilveradoJanuary 29, 2026Great workResponse from Bill Black Cadillac
January 29, 2026Phillip, This is great feedback to receive! Thank you so much for choosing Bill Black Chevrolet Cadillac!Ryan K
GREENSBORO, NC | 2019 Chevrolet 2500HD SilveradoJanuary 29, 2026got quoted for repairs, system glitched and final price ended up being $1,000 more expensive. service tech worked with me to get the final down to the original quote.Response from Bill Black Cadillac
January 29, 2026Ryan, We appreciate you sharing your experience and are glad our service team was able to work with you to resolve the pricing issue and honor the original quote. Providing clear communication and fair solutions is important to us, and we are grateful for the opportunity to make things right. Thank you!Brian S
BROWNS SUMMIT, NC | 2024 Chevrolet TrailblazerJanuary 28, 2026Staff was not very friendly, also was told 1 thing on the phone and another when I got there .Response from Bill Black Cadillac
January 28, 2026Brian, We appreciate you sharing your feedback regarding your experience. We would welcome the opportunity to discuss your concerns directly. Please feel free to contact us at your convenience. Thank you.Gary W
MC LEANSVILLE, NC | 2011 Chevrolet ImpalaJanuary 28, 2026The only problem I had was that I had my 2011 Impala serviced, tire rotation and NC inspection. The tire pressure monitoring system warning came after I left the dealership. I have talked to Brett in service about it and he told me to bring the car back in so they could maybe check the calibration. With all the ice we had I have not been able to do that yet but will as soon as I can. Brett was very nice and concerned about it.Response from Bill Black Cadillac
January 28, 2026Gary, We’re glad to hear Brett provided attentive and caring service regarding your tire pressure monitoring system, and we appreciate you sharing the update. We look forward to assisting you when you’re able to bring your car back in. We’ll see you again. Thank you!Chris J
GREENSBORO, NC | 2016 GMC CanyonJanuary 27, 2026My service advisor, Brandon did a terrific job on this visit, as he always does! I was checked in and greeted on arrival. Brandon answered all of my questions and already had the reason for my visit setup in the computer. While in the customer lobby, he kept me updated about work being done and called me promptly when my vehicle was ready in a little more than an hour. Brandon always delivers the very best customer service experience at the dealership! I’m completely satisfied!Response from Bill Black Cadillac
January 27, 2026Hi Chris, We appreciate you sharing your experience. It’s great to hear that Brandon continues to provide excellent service by ensuring a smooth check-in, clear communication, and timely updates throughout your visit. We’re glad everything was handled efficiently and that you left completely satisfied. We’ll see you again! Thank you!Michelle W
GREENSBORO, NC | 2024 GMC Sierra 1500January 26, 2026Excellent job!Response from Bill Black Cadillac
January 26, 2026Thank you so much, Michelle! We hope to see you again next time here at Bill Black Chevrolet Cadillac!Heather A
RANDLEMAN, NC | 2015 Chevrolet EquinoxJanuary 24, 2026I noticed a leakage of fluid coming from my car. I scheduled an appointment the next morning and by the afternoon I was informed my water pump was leaking. The service advisor Brett explained the cost of repairs and my Equinox was ready by end of day. Very satisfied with the service department!Response from Bill Black Cadillac
January 26, 2026Thank you for the great feedback, Heather! We're glad Brett and our service team were able to quickly diagnose the issue and get your Equinox back on the road the same day. We appreciate you trusting us with your vehicle and look forward to helping you again in the future!Linda C
GREENSBORO, NC | 2008 Chevrolet HHRJanuary 23, 2026I was very pleased with, exemplinary service provided by Natalie. She was very professional, informative, and explained the procedure which allowed me to feel comfortable and at ease processing my vehicle. Thanks for outstanding customer service from the collision shop.Response from Bill Black Cadillac
January 26, 2026Linda, thank you so much for sharing this! We’re thrilled to hear that Natalie provided exemplary, professional service and helped make the process comfortable and stress‑free. We’ll be sure to pass along your kind words to her and the collision shop team. We appreciate you choosing us!Willie G
KERNERSVILLE, NC | 2017 GMC Acadia LimitedJanuary 23, 2026WILLIE THE BEST-GREAT SERVICEResponse from Bill Black Cadillac
January 23, 2026Thank you for your feedback!Galen D
GREENSBORO, NC | 2024 Chevrolet Silverado 1500January 21, 2026Billy is always one of my go to people. He is knowledgeable and pleasant to work with.Response from Bill Black Cadillac
January 21, 2026Galen, We’re glad Billy continues to be someone you can rely on and that he is knowledgeable and pleasant to work with. Thank you for choosing us!
601 EAST BESSEMER AVE GREENSBORO, NC 27405
- Contact: (877) 850-4085
- Service: (877) 804-3007
