Shanaberger, S
REIDSVILLE, NC | 2020 Chevrolet ColoradoJune 22, 2026Excellent service. Brandon was super!Owens, S
BROWNS SUMMIT, NC | 2015 Chevrolet ImpalaJune 19, 2026As always, Bill Black service department is the best! Courteous, honest, dependable, which gives me great satisfaction, because I know I am in good hands. Being an older lady, this is especially important to me. They are the only people I allow to work on my car! I love the people and service.Jarrett, C
GREENSBORO, NC | 2016 Chevrolet TahoeJune 19, 2026Service technician greeted me promptly as I entered the garage. He went over service items that I should have done and when I should have them done. I appreciated that with all the work I had done on my vehicle, I didn’t have to pay them to pay them.Response from Bill Black Cadillac
June 19, 2026Thank you for your feedback, Carl! We're glad you had a welcoming, transparent experience and appreciate your trust in our team. Take care and we'll see you next time! - Bill Black Chevrolet CadillacWard, N
BRYANT, AL | 2024 Chevrolet EquinoxJune 19, 2026Professional and efficient:)Response from Bill Black Cadillac
June 19, 2026Thank you for the positive feedback, Nancy - it is much appreciated by all of us here at Bill Black Chevrolet Cadillac!Johnson, J
GREENSBORO, NC | 2026 Chevrolet Silverado 1500June 19, 2026Everyone at Bill Black Chevrolet makes you feel like you are their most important customer. Emily, who schedules service appts, is always friendly, upbeat and works within my schedule. Jeff Huffman, my service advisor, makes sure my Silverado gets to a service bay on time and keeps me informed throughout the process. I always know my truck is getting superb service with Jeff overseeing every step. Quick shout out to Tobias, who is the tech guru in sales, too. I bought a new iPhone and it wasn’t connecting properly due to my error. After my service appt, I asked Tobias if he would take a look. He remembered me from 3 months earlier and immediately came out to help me. He figured out what I hadn’t done correctly in a few minutes and had my iPhone connected to my truck. Tobias is a terrific representation of what customer service should be!!Response from Bill Black Cadillac
June 19, 2026Joseph, thank you so much for your kind words! We truly appreciate you taking the time to recognize Emily, Jeff, and Tobias—they’ll be thrilled to hear your feedback. It’s wonderful to know your Silverado is in good hands. We look forward to continuing to provide you with exceptional service every time you visit Bill Black Chevrolet Cadillac!Isley, T
GRAHAM, NC | 2021 Chevrolet 1500 SilveradoJune 19, 2026Was t good! My truck got hit while at your dealership. Right from bumper end. Bill la k gas yet to own up to it but offered to repair at their cost to me. Still over 900 00!!! Thats not good!Response from Bill Black Cadillac
June 19, 2026Tommy - please contact our team directly so we can discuss these claims in greater detail. Thank you.Sealey, A
WHITSETT, NC | 2026 Chevrolet TraxJune 18, 2026Every time I come in for questions or services, no one ever acknowledges me even if it’s just to say hello one moment or anything except for Robert McMillan I believe is his full name. Gentleman at the very end. I did express this to him though and will proceed to work with him as far as an agent moving forward, if I continue to get my services done at this location in the future.Response from Bill Black Cadillac
June 19, 2026Thank you for your feedback, Aniya. We’re sorry to hear that your experiences haven’t consistently met expectations, as every guest should feel welcomed and acknowledged right away. We truly appreciate you recognizing Robert, and we’re glad he was able to make a positive impression. Your feedback has been shared with our team so we can improve our overall customer experience. We value your business and hope to provide you with the attentive service you deserve moving forward.Strader, G
GREENSBORO, NC | 2004 Chevrolet SuburbanJune 15, 2026Appreciate Willie in Service taking care of our vehicle needs and warranty on prior work from your dealership.Response from Bill Black Cadillac
June 15, 2026We're so glad Willie could assist you, Gregg! Thanks for trusting Bill Black Chevrolet Cadillac with your vehicle and please don't hesitate to reach out if there's anything else we can do for you!Zoretich, J
GREENSBORO, NC | 2015 Chevrolet CorvetteJune 15, 2026Excellent customer service as usual.Response from Bill Black Cadillac
June 15, 2026Thank you for the wonderful feedback, Jim! We're honored to have you as a Bill Black Chevrolet Cadillac customer!Bland, K
GREENSBORO, NC | 2014 Chevrolet SonicJune 12, 2026Very helpful and nice staff.
601 EAST BESSEMER AVE GREENSBORO, NC 27405
- Contact: (877) 850-4085
- Service: (877) 804-3007
